Privacy Policy


1. General Information

This Privacy Policy explains how Norvaint collects, uses, and protects your personal data when you visit or make use of our website norvaint.com.

Personal data refers to any information that can directly or indirectly identify you as an individual.

We value your privacy and handle your data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for processing personal data on this website is:

Norvaint
Website: https://norvaint.com
Email: info@norvaint.com

The data controller determines the purposes and means of processing personal data.

3. Security of Data

To protect your data during transmission, we use SSL/TLS encryption. You can recognize a secure connection by “https://” in your browser and the lock icon in the address bar.

We do not perform automated decision-making or profiling that produces legal or similarly significant effects.

4. Data Collected When Visiting the Website

When you visit our website without submitting personal information, we automatically collect technical data transmitted by your browser. This may include:

  • IP address (possibly anonymized)
  • Browser type and version
  • Operating system
  • Referring website
  • Date and time of access
  • Pages visited

This data is used to ensure website stability, security, and performance improvement. The processing is based on our legitimate interest (GDPR Art. 6(1)(f)).

5. Cookies

Our website uses cookies to improve functionality and user experience.

Cookies are small files stored on your device that help us:

  • Remember preferences
  • Enable shopping cart functionality
  • Analyze website usage

Some cookies are deleted after your session, while others remain stored for future visits.

You can disable cookies in your browser settings, but this may limit certain website functions.

When required, we request your consent for non-essential cookies via a cookie banner.

6. Contacting Us

If you contact us via email or contact forms, we may process the data you provide (such as name, email address, and message content).

We use this data solely to respond to your request or provide customer support.

Legal basis:

  • Art. 6(1)(b) GDPR (contract-related communication)
  • Art. 6(1)(f) GDPR (legitimate interest in communication)

Data is deleted once your request has been resolved, unless legal retention requirements apply.

7. Customer Accounts & Orders

When placing an order or creating an account, we process personal data required to:

  • Process purchases
  • Manage customer accounts
  • Deliver products
  • Handle payments

Data is stored only as long as necessary for contract fulfillment and legal obligations (such as tax regulations).

8. Newsletter & Marketing

If you subscribe to our newsletter, we will use your email address to send updates about products, offers, and collections.

We use a double opt-in system to confirm your subscription.

You can unsubscribe at any time via the link in each email or by contacting us at info@norvaint.com.

Legal basis: consent (Art. 6(1)(a) GDPR)

9. Payment Processing

Depending on the selected payment method, we may share necessary payment details with third-party payment providers such as PayPal or similar services.

These providers process data independently under their own privacy policies and only for transaction completion.

Legal basis: Art. 6(1)(b) GDPR (contract fulfillment)

10. Analytics and Advertising

We may use analytics tools (such as Google Analytics or similar services) to understand website performance and improve user experience.

These tools may use cookies to collect anonymized usage data such as page visits and interaction behavior.

We may also use advertising tools to show relevant ads and measure campaign performance.

You can opt out of tracking via browser settings or provided opt-out mechanisms where applicable.

11. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • File a complaint with a supervisory authority

To exercise your rights, contact us at info@norvaint.com.

12. Data Retention

We only store personal data for as long as necessary for:

  • Contract fulfillment
  • Legal obligations
  • Legitimate business purposes

After that, data is securely deleted.

13. Contact

If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:

info@norvaint.com